The challenge of digital transformation in the healthcare sector

Technology News

Digital transformation is the new must-have pentagram for companies in the 21st century. A direct path to digitizing your production processes in search of greater efficiency and competitiveness in the market.

In the Pixel Tech section of Unidad Editorial we started the series ‘Technological Dialogues’, by the hand of the Alfatec Group , present in 12 countries as a multidisciplinary IT consultancy, in which the latest trends in digitization in sectors such as automotive, retail will be addressed , the public administration or the port sector, among others.

In the case of the health sector, which begins this series of reports, the advances both in improving patient care and in the structural management of hospitals stand out.

We analyze the case of the Hospital de Manises (Valencia) , a privately managed public center, which serves more than 195,000 people annually and with more than 1,500 professionals among its team.

“Both in the public and private sectors have the basic computerized systems such as the patient’s medical history, laboratory tests, the organization of human resources, … But the great differentiation in the health sector will be when they begin to implement the new technologies for digital transformation. For example, videoconferences for teleconsultations. This can be done for a long time, but it implies a review of the internal processes of each center “, highlights the CIO of the Hospital de Manises, Dami├ín Vidal.

Innovation in the health sector has a wide margin of growth with the implementation of diagnostic techniques with Artificial Intelligence. But also in the development of products tailored to the customer, which in the case of the Alfatec Group takes between one and five years , depending on the complexity of the product, to reach the market.

“There is a very common example. Before, the patient was notified by public address system, but now these calls on the information panel are anonymized , neither the name nor the surname appear, and this has been incorporated into all phases of the hospital cycle. All of their history and treatments are codified “, highlights the CEO of Grupo Alfatec, Carlos Pujadas.

In the case of the Hospital de Manises, three digitization projects have been developed in its management : focused on the internal economic-financial module; In surgical programming, until now they have been planned manually to reduce waiting times, and their own line focused on quality of care.

“It has gone from a model of blackboards or phone calls to using an application to have quick and graphical access to the use of operating rooms . This planner allows waiting lists to be shorter in time and we have a higher performance of our resources “, adds Vidal.

Regarding the management of beds, the Valencian hospital is currently implementing a room cleaning system , very important in this sector, which optimizes delivery times for rooms.

“Now, in addition, we are working on a new functionality called Emart in which a nurse at the bedside with a tablet has all the patient’s constants. In addition, some carts via WIFI update all this data in the clinical report of each patient of autonomously “, highlights Pujadas.

Before carrying out the infant brain resonance tests, the Hospital de Manises has developed an internal project for diagnostic tests that expands the previous information to both the patient and the family. In this case, with the aim of reducing the prior tension involved in facing these medical exams, they are summoned one day before the test at the hospital to show them with virtual reality glasses how the whole process will be.

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